SoftwareUCM provides businesses and resellers with complete control of their UC solution, as it is hosted on their local physical machines, virtual machines, or cloud platforms. It is compatible with all SIP endpoints and the Wave app for mobile, desktop, and web. SoftwareUCM provides end-to-end data encryption, storage, and backup mechanisms, while being equipped with advanced anti-malware protection to ensure the security of all data. Thanks to multi-tenant support, resellers can install and maintain multiple customers through a single installation, allocating resources flexibly to various independent software instances. When multiple customers are being managed, SoftwareUCM ensures data isolation and security between software instances. This software PBX can be easily integrated with third-party CRM platforms, Property Management Systems (PMS), ERP systems, customer service platforms, and similar systems to create seamless business continuity.

Benefits

• Comprehensive unified communication and collaboration features
• Supports up to 50 - 5000 users and 24 - 1000 concurrent calls
• Built-in audio, video, chat, and web meeting platform
• Compatible with all SIP endpoints and the Wave app
• Wave app allows communication from anywhere on any device; available for mobile, desktop, and web
• Provides chat, screen and file sharing, whiteboard, recording, meeting assistant, and more
• Pair with UCM RemoteConnect NAT firewall traversal service to ensure secure remote connections
• GDMS provides seamless cloud setup, management, monitoring, and provisioning
• API and SDK available for third-party integrations, including CRM and PMS platforms
• Integrate with CRM, PMS, Microsoft Teams, Office 365, Google Drive and more
• Zero configuration provisioning of Grandstream SIP endpoints